Privacy Policy

Who we are

Our website address is: https://balancedplanetyoga.com.

Balanced Planet Yoga is committed to protecting your privacy, and that includes protecting the privacy of any data you share with us. This policy sets out what data we collect, what we do with your data, when and how we store your data, and what you can do if you have questions or wish to exercise rights you have with respect to your data.

Balanced Planet Yoga affiliates only have access to information that you, the data subject, provide at the point of creating an account via the Balanced Planet Yoga website, (www.BalancedPlanetYoga.com), “Contact” or the given that you have not otherwise interacted with those companies. Balanced Planet Yoga does not take responsibility for information provided to its affiliates that were not acquired at the point of registration on the Balanced Planet Yoga website/app or were not provided to us directly using other means of communication.

For example if you register an account with MindBody using www.mindbodyonline.com or the MindBody app, Balanced Planet Yoga does not take responsibility for personal information provided using those means.

Please note that Balanced Planet Yoga and its affiliates do not ask for or handle sensitive personal information.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.BalancedPlanetYoga.com (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
  • Details of transactions you carry out through our site, including invoicing, collecting payment and of the fulfillment of your orders. However, any financial information (including debit and credit card numbers) collected from you is used only in order to authorize payment and bill you for products and services and is not stored by us.
  • Details of your visits to our site including, but not limited to, traffic data, location data, web blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Balanced Planet Yoga collects your personal information on the lawful basis of legitimate interest. The information we ask for (for example name, date of birth, address, email address) is to ensure our products and services are used as intended and minimizes company loss. (For example it helps us prevent and detect the creation of duplicate accounts and therefore the taking advantage of our offers more than once.)

PROCESSING YOUR DATA

MindBody (MindBody Inc.) is our Data Processor. Balanced Planet Yoga stores and processes data using the MindBody platform for all our business activities.

As Data Controller Balanced Planet Yoga only allows the processing of your personal data to:

  • Ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Allow you to participate in interactive features of our service, when you choose to do so.
  • Notify you about changes to our service.

For communication relating to marketing activities please see point 5 of this privacy policy.

For more details about how MindBody Inc. handles your data please see www.mindbodyonline.com/privacy-policy

To read in more detail about the relationship of us and our Processor please see the Privacy Annex on the MindBody website: www.mindbodyonline.com/terms-of-service/privacy-annex

WHERE YOUR DATA IS STORED

Your data is stored by servers owned and operated by MindBody.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

For more information about how your data is stored and processed please see https://www.mindbodyonline.com/privacy-policy and https://www.mindbodyonline.com/company/security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any   responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

MARKETING COMMUNICATION

If you are an existing customer, meaning that you registered an account on our website prior to January 21, 2019, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. You can at any time unsubscribe any time by clicking “Unsubscribe” in the emails and following the instructions in the texts. Or by emailing getbliss@balancedplanetyoga.com

If you are a new customer, we will contact you by electronic means only if you have clearly consented to this. This is shown by you ticking the relevant box on our registration form. Balanced Planet Yoga does not allow marketing communication to be sent to you from any of our affiliates or other third parties without seeking your consent first. You can unsubscribe any time as mentioned previously.

OUR PROCESSORS

  • MindBody
    As explained in (3) is our main Data Processor. For details please read above.
  • Constant Contact
    We use Constant Contact to manage our mailing list for our digital newsletter and other marketing communication. Constant Contact only has access to your name and email address and is not authorized to send you marketing communication in relation to any of their products and services. Mailchimp does not sell lists or email addresses. For more information please see https://community.constantcontact.com/t5/Community-News/Your-Privacy-with-Constant-Contact/ba-p/192442

Information relating to your method of payment

If you pay in studio, your payment is processed through the MindBody Platform.  If you perform a transaction on your own via your mobile device or other method, you are transferred to a secure page on the website through the Mindbody App.

Paying by credit/debit card payment is taken via MindBody’s secured network which is an end-to-end payment solution and Partner to Mindbody for businesses and consumers around the world.

Payment data is fully secure and safe and processed through MindBody which is fully PCI compliant which is the world-wide benchmark mandated by the card schemes for the protection of cardholder identity and transaction information.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

While we keep form submissions for customer service purposes they are never used for marketing purposes or shared with third parties.

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Google Analytics can collect and analyze information on usage behavior anonymously. This information is collected by Google Analytics, which processes it for the purpose of preparing reports on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google’s behalf.

For more information, please refer to the link below:
https://www.google.it/policies/privacy/partners/

The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:
https://tools.google.com/dlpage/gaoptout

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy– external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google– external site.

Who we share your data with

We don’t share your data with third-parties in a way as to reveal any of your personal information such as email, name, etc.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

Phone: +1 856-316-5150
Email: getbliss@balancedplanetyoga.com
Mailing address: 
795 Route 70 East, Suite F
Marlton, NJ 08053

Additional information

How we protect your data

We protect customer data with the following site features:

  • This website uses SSL/HTTPS throughout. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.
  • This website has an active security plugin with a firewall.

What data breach procedures we have in place

In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

What third parties we receive data from

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • Google Analytics cookies – these are set for monitoring and tracking visitors behavior on the site.
  • WordPress logged-in cookies – these are used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • Wordfence cookies – these are used by WordFence for the security of this site. For more information, click here.

Instagram Feed

Instagram Feed WD plugin uses Instagram API on website front end. All the data received from Instagram via API is cached in WordPress database for some short period to provide front-end optimization. You may request us to delete your Instagram data if it is accidentally cached in our website database with hashtag feed data. Instagram saves some cookies in browsers of website visitors via API data. These cookies are mostly used for security purposes. They are regulated under terms of Instagram’s Privacy Policy.”

Web-Dorado Disclaimer: The above text is for informational purposes only and is not a legal advice. You must not rely on it as an alternative to legal advice. You should contact your legal counsel to obtain advice with respect to your particular case.